Every page of the main site at Topicscape.com has a small form at the foot for questions.  Can't find what you want using
the Search box on the left margin here?  We're happy to engage with users via that form and then email to help them. 'author on G+'

Troubleshooting WebView

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Jump to: navigation, search

Page loaded for a long time, but remains gray

If, when the web page has loaded for a while you see no more than this:

MSJava.jpg

This may indicate that you need to update Java on your computer. You can download Java and install it quickly from its publisher Sun, here. Then you can try again.

Strange 'flat' images

If, when the web page has loaded, you see something like this:

LimitedOpenGL.jpg

This may indicate that your computer's hardware does not meet the requirement. To use 3D Topicscape's stunning graphics, even those of the Web View, you have to have modern graphics hardware and software installed on your PC. We've created a tiny, simple program called "glVersion" that will tell you in seconds if you can run 3D Topicscape.

The program simply checks your computer for the proper hardware and software. You can download and install our graphics checker here: Get glVersion

Finally, it may just be that your graphics driver (software built into Windows or supplied by your graphics adapter manufacturer) needs to be updated. The graphics checker will help with that as well and we recommend downloading the latest drivers from the supplier of your graphics card. The software glVersion will give web links that will usually help you to find the latest drivers.

For an exciting free guide to all things visual, visit the
Visual Thinking Center
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